Privacy policy

Effective date 04/01/2026

At Reform with Katy, we are dedicated to safeguarding the privacy and confidentiality of our clients' personal information. This Privacy Policy explains how we collect, use, and protect your data when you engage with our services or interact with our website.

1. Data We Collect & How We Use It

We aim to minimise the data we collect while ensuring we can provide the best possible experience for you. The types of data we collect and how it is used are outlined below:

Contact Information:
We collect contact details, such as your name, email address, phone number, and mailing address, to communicate with you effectively. This includes updates about our services, bookings, inquiries, and any other important information related to Reform with Katy. Your contact information may also be used for administrative purposes, such as managing your account and processing payments.

Personal Information:
To better understand our clientele and tailor our services, we may collect demographic information, such as your age, gender, weight and occupation. We may also use this information for marketing purposes, including targeted advertising and promotions, but only if you have given us permission.

Health Information:
If you have any physical impairments, injuries, or medical conditions that may affect your participation in our services, we will collect and use this information solely for customising your experience with Reform with Katy and ensuring your safety during sessions.

Financial and Transaction Information:
When you book a session or make a purchase, we collect financial and transaction details such as credit card information and billing addresses to process payments and confirm your reservations. This information is stored securely and used only for transactional purposes.

Communication Data:
Any information you send through to our website or communication channels, including emails, messages, or online forms, may be collected and stored for record-keeping and communication purposes.

Technological Data:
We may collect technical data, such as your IP address, browser type, and device information, to analyze trends, administer our website, and improve our services.

Usage Data:
We track data regarding your interaction with our website and services (e.g., pages visited, sessions booked). This helps us understand your preferences and improve the user experience for the entire Reform with Katy community.

Marketing Preferences:
We may use your personal information to send you marketing communications about our services, promotions, and special offers. If you ever want to stop receiving these emails, you can unsubscribe at any time by using the unsubscribe link provided in each message.

Cookies:
We use cookies to enhance your experience and analyze website traffic. You can manage your cookie preferences at any time. Please refer to our Cookie Policy for more detailed information.

2. Third Parties

We will not share your personal information with third parties without your explicit consent, except when required by law or when we believe it is necessary for legal reasons.

3. Data Security

We take reasonable precautions to protect your personal information from unauthorized access or disclosure. This includes using industry-standard encryption and security protocols. However, please note that no method of electronic communication is 100% secure, and we cannot guarantee complete security.

4. Data Retention

We retain your personal information only as long as necessary to provide our services and as required by law. After that, we may retain certain data for legal or business purposes.

5. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our services or data practices. Any updates will be posted on this page, and the "Effective Date" at the top will be updated accordingly. Please review this page periodically to stay informed.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or if you would like to request any information about your personal data, please reach out to us at:

Email: katy@reformwithkaty.com

By using our services or interacting with our website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.